Results-driven IT Infrastructure Engineer with 4+ years of experience across cloud infrastructure, systems administration, technical support, networking, automation, and security-focused operations. Strong hands-on expertise in AWS, Terraform, Active Directory, Microsoft 365, Intune, Entra ID, enterprise networking, and multi-platform infrastructure support across Windows, Linux, and macOS environments. Proven ability to improve operational efficiency, strengthen security posture, support business continuity, and deliver reliable, scalable infrastructure solutions in fast-paced environments.
Core Technologies
Cloud & Infrastructure
Automation & DevOps
Networking, Security & Systems Administration
Employment History
IT Infrastructure Engineer @ Redcat Pty Ltd
Apr 2024 — Present
- Applied security hardening practices across Microsoft 365, Windows 10/11, and endpoint configurations using Group Policy and baseline controls.
- Supported infrastructure improvements aligned with ISO 27001 principles and Essential Eight security practices to strengthen compliance.
- Installed, configured, and maintained hardware, software, and network components across Windows, macOS, and Linux environments.
- Monitored system performance and performed proactive maintenance to maximize uptime and infrastructure stability.
- Supported AWS infrastructure including provisioning and maintaining EC2 instances, storage volumes, snapshots, and cloud networking resources.
- Provisioned and optimized cloud deployments using Terraform infrastructure-as-code.
- Managed CI/CD workflows and deployment delivery setups using Git, GitHub, CodePipeline, and ArgoCD.
- Administered Azure services, including Entra ID, Microsoft Intune, and endpoint security identity management profiles.
- Maintained networking security platforms via Ubiquiti UniFi and Fortinet FortiGate configurations (VPN setup, firewall policy management).
- Executed database administration and query write optimizations across SQL, MySQL, and MariaDB.
- Automated routine admin workflows using targeted PowerShell and Bash scripting.
Desktop Support Engineer @ Axiom Technologies
Feb 2024 — Apr 2024
- Delivered deskside and remote support for desktops, laptops, printers, and VoIP systems for enterprise users.
- Deployed and maintained standard desktop images using SCCM with patch and compliance enforcement.
- Installed and configured workstation software across Office 365, Windows, and macOS environments.
- Provided Smart Hands support for onsite hardware including switches, servers, and UPS installations.
IT Configurations and Support Engineer @ Synnex Australia
Aug 2021 — Dec 2023
- Built, configured, and tested desktop PCs and servers per customer requirements and technical specifications.
- Performed OS deployments using MDT and SCCM with system cloning and driver configuration management.
- Conducted server firmware upgrades, RAID setups, and database/network hardware troubleshooting.
- Managed inventory tagging, asset documentation, and stockroom hardware compliance audits.
IT / Network Support Intern @ Onsite Helper (MSP)
Apr 2021 — Jun 2021
- Supported end-user environments with desktop/laptop setups, software installation, and firewall configuration.
- Maintained small business infrastructure with server patching, user access control, and ticketing SLA management.
Education
Master of Network Systems
Swinburne University, Melbourne
Dec 2020
Bachelor of Electronics and Communication Engineering
Anna University, India
2018